Does your browser:
- Not remember your favorite gallery style?
- Not keep you logged in?
- Not keep items in your shopping cart?
You need cookies! (Yum!)
Cookies are the small & safe files that sites like SmugMug and Amazon use to remember your preferences. They must be enabled for the best features to work.
Are you blocking cookies?
Happiness is enabling cookies for SmugMug.com.
Do you run cookie-blasting software?
Sometimes anti-spyware programs think sites like SmugMug use cookies to monitor your surfing habits. We don't. We don't spam, don't display ads, don't have popups, and don't track you. You can safely tell your privacy software to allow SmugMug cookies.
Grrr... Nope, it wasn't cookies.
If SmugMug still isn't working right for you on browsers we support — IE 6.0 and above, Firefox 1.0 and above, and Safari for Macs — most likely some files your browser stored on your computer became corrupt.
Yuck! Tell me how to delete those bad files.
Not funny anymore... I'm really stumped.
If you're a Professional Subscriber and use your own URL, you must set up your domain this way or cookies won't work.
Still stumped? Email a real person.